in

Starbucks baristas told how to handle Schultz 2020 questions

Starbucks baristas have received instructions on how to handle “aggressive” customers who might be upset about Howard Schultz’s presidential ambitions.

The employees were provided a “Barista Need-To-Know” update last week that encouraged them to defuse politically charged exchanges about the former CEO’s run for president, according to the Huffington Post.

“If a customer attempts to investigate, or share aggressive political opinions, attempt to diffuse [sic] the situation,” read a copy of the memo obtained by the website.

It continues to suggest a solution: “We respect everyone’s opinion. Our goal is simply to create a warm and welcoming space where we can all gather, as a community, over great coffee.”

The missive also tells employees to direct customers to a bookstore if they want a copy of Schultz’s new book “From the Ground Up: A Journey to Reimagine the Promise of America.”

Finally, when asked about the coffee mogul’s possible quest to mount an independent run for president, baristas can simply reply: “Howard’s future plans are up to him.”

Credit: Source link

What do you think?

0 points
Upvote Downvote

Written by Yaipoo

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Loading…

0

Comments

0 comments

Women Sizes 0 Through 28 Try on the Same Jeans | Glamour

Can this pot dispensary put illegal dealers out of business?